Frequently Asked Questions

  • What's the difference between solid and engineered hardwood flooring?

    Solid hardwood is milled from a single piece of wood and can be sanded multiple times, while engineered hardwood has a real wood veneer over a plywood base, offering better moisture resistance. Engineered is often preferred in basements or areas with humidity fluctuations. At The Floor Network, we help you choose based on your room's conditions and long-term goals.
  • How long does hardwood floor installation typically take?

    Most hardwood installations take 2 to 4 days depending on the room size and whether you're using prefinished or unfinished boards. Prefinished hardwood installs faster since there's no staining or sealing onsite. At The Floor Network, our experienced crews work efficiently while maintaining attention to detail throughout the process.
  • Is luxury vinyl plank flooring really waterproof?

    Yes, quality LVP is 100% waterproof, making it ideal for kitchens, bathrooms, and basements where moisture is a concern. The core is designed to resist water damage without warping or swelling. At The Floor Network, we install waterproof vinyl options that combine durability with realistic wood or tile looks.
  • Can you install tile flooring over existing floors?

    In some cases, tile can be installed over existing flooring if the surface is level, stable, and properly prepared. Concrete and cement backer board are ideal substrates, but old vinyl or wood may need removal first. Our installers at The Floor Network assess your subfloor to ensure a long-lasting tile installation.
  • What type of flooring works best in Grand Rapids winters?

    Engineered hardwood, luxury vinyl plank, and tile all perform well in Grand Rapids' cold, variable climate. These materials resist moisture from snow melt and handle indoor humidity changes better than solid hardwood. At The Floor Network, we recommend options that hold up to Michigan's seasonal temperature swings.
  • How do I prepare my home for new flooring installation?

    Remove furniture, rugs, and fragile items from the rooms being worked on, and clear a path for installers to bring materials inside. If you have pets, plan to keep them in a separate area during installation. At The Floor Network, we'll walk you through any additional prep steps during your free estimate.
  • What's the biggest mistake homeowners make when choosing flooring?

    Many homeowners choose flooring based on looks alone without considering their lifestyle, moisture levels, or subfloor condition. Picking the wrong material for high-traffic or wet areas leads to premature wear or damage. At The Floor Network, we guide you toward flooring that matches both your style and your home's real-world demands.
  • Does prefinished hardwood last as long as site-finished?

    Yes, prefinished hardwood is factory-sealed with multiple coats of durable finish that often outlasts site-applied finishes. It also eliminates dust and fumes from onsite sanding and finishing. At The Floor Network, we install prefinished oak, maple, and walnut floors that are ready to use immediately after installation.
  • Why should I use experienced installers instead of DIY flooring?

    Professional installers ensure proper subfloor prep, precise cuts, correct adhesive or fastener use, and long-term durability that DIY projects often lack. Mistakes can lead to gaps, buckling, or voided warranties. At The Floor Network, our owners personally handle installations, bringing over 30 years of expertise to every job.
  • What's the benefit of shopping at a store with its own installation crews?

    You get consistent quality, direct accountability, and seamless coordination from product selection through installation. There's no miscommunication between separate sales and install teams. At The Floor Network, our family-owned business means you know exactly who will be showing up to your home and installing your floors.